Privacy Policy
Mission Statement
At Zonje Photography (referred to as “we”, “our”, or “us”), we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data according to South African privacy laws, including the Protection of Personal Information Act (POPIA).
1. Which Information We Collect
We collect information that you provide to us directly, such as when you:
· Create an account or log in to your gallery
· Make a purchase (digital downloads or prints)
· Communicate with us via email, phone, or social media
The types of information we collect may include:
· Personal Info: Name, email address, phone number
· Payment Info: Credit card details, or bank account info (securely processed
via payment providers)
· Photo Selection Info: The photos you choose or favourite, and any special
requests
· Communication Info: Any messages or inquiries you send us.
2. How We Use Your Information
We use your personal info to:
· Process your orders and transactions
· Send updates on your gallery, orders, and payments
· Provide customer support
· Improve our services and website
· Comply with legal requirements and protect our business
3. Sharing Your Information
We do not share your personal information unless necessary for:
· Payment Processors: We share payment details with secure processors like
PayPal to complete your transactions.
· Service Providers: We may share info with third-party services to help with
customer support or email communications.
· Legal Compliance: We may disclose info if required by law, or to protect the
rights and safety of Zonje Photography, our clients, or others.
4. Data Security
We take steps to protect your personal information using secure servers, encryption for
payment processing, and other security measures to prevent unauthorized access or misuse.
We also use SSL (Secure Sockets Layer) encryption to keep your data safe. In addition, we
limit access to your personal data to those employees, agents, contractors and other third
parties who have a business need to know. They will only process your personal data on
our instructions and they are subject to a duty of confidentiality. We have put in place
procedures to deal with any suspected personal data breach and will notify you and any
applicable regulator of a breach where we are legally required to do so.
5. Retention of Personal Information
We only keep your personal info as long as needed to provide our services or as required by law. If you want to delete your data or stop receiving communications,
you can request it, subject to our legal obligations.
6. Your Rights
Under POPIA, you have the following rights:
· Right of Access: Request to see the personal info we have about you.
· Right to Correction: Request changes to incorrect or incomplete information.
· Right to Deletion: Request that we delete your personal information.
· Right to Object: Object to how we process your data in certain situations.
To exercise these rights, email us at zonje@zonje.co.za.
7. Cookies and Tracking Technologies
We use cookies to improve your experience on our website and gather information about
how it’s used. Cookies are small files that remember your preferences and help us improve
the site and ultimately your experience on our site. You can manage cookie settings through
your browser.
Types of cookies we use:
· Necessary Cookies: Essential for the website to work.
· Performance Cookies: Help us analyse how the site is used.
· Functional Cookies: Remember your settings, such as language preferences.
· Targeting Cookies: Used for advertising purposes, like retargeting ads.
By using our website, you agree to our use of cookies as explained in this policy.
8. Third-Party Links and Services
Our website may include links to other websites. We are not responsible for their privacy
practices, so please check their privacy policies before sharing any personal information.
Once you have used these links to leave or be directed from our site, you should note that
we do not have any control over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information which you provide whilst visiting such sites
and such sites are not governed by this privacy statement. You should exercise caution and
look at the privacy statement applicable to the website in question.
9. International Data Transfers
If you are using our services from outside South Africa, your personal information may be
transferred to and stored in South Africa or other countries where our servers or service
roviders are located. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, policies or legal requirements. Any changes will be posted here, and the
updated policy will take effect from the date it is posted. Please check back regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your
personal data, feel free to contact us:
· Email: zonje@zonje.co.za
· Phone: 072 195 2371
12. Consent
By registering on our website and submitting any forms or inquiries, you consent to this
Privacy Policy.